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Covenant of Mayors - Europe
News article24 February 2023

Toulouse’s climate heroes, ensuring energy efficient homes

To accelerate the decarbonisation of its buildings in order to reach its target of net zero carbon by 2030, Toulouse Métropole has put in place a one-stop-shop, called la Maison de l'Énergie (the Energy House), to help citizens renovate their homes.


In order to meet the targets that Toulouse Métropole has set for reducing its greenhouse gas emissions in its Sustainable Energy Action Plan and its Climate-Air-Territorial Energy Plan (PCAET), the Métropole needs to make the buildings in its territory more energy efficient.

Setting up a One-Stop-Shop

Many grants and services are provided by the local, regional and national governments for people who want to make their homes more energy efficient. However, as these are all operated by different bodies, it can be difficult for people in Toulouse Métropole to get a good overview of what is available and appropriate for their homes.

To make the system more efficient and ensure that people can easily access grants, services and information, Toulouse Métropole collaborated with the other levels of government to create a single point of contact through which energy advisors with an overview of all of these options could empower local people to avail of all the supports available to them.

This contact point, created through the I-Heros project, funded by the EU Horizon 2020 programme, is called ‘Maison de L’Energie’ – the House of Energy. Rather than going to several different websites and offices people find it much easier to learn about the options for renovating their homes at a single point of contact. Being able to show interested people the full suite of options and assistance available also provides an opportunity for the city to encourage people to be more ambitious in their renovation plans.

How it works

When people reach out to Maison de L’Energie, they are put in contact with a home renovation advisor. This advisor guides the resident through an initial diagnosis of their project. The diagnosis involves learning about the resident’s situation and advising them about the most efficient renovations to pursue. The advisor helps the resident estimate the cost of the project and provides information about all of the subsidies which they are available to them.

Find out more about Toulouse's Maison de l'Énergie and how it works in our latest case study, available in English and in French in our Library!


Publication date
24 February 2023